Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and CraftCodely SRL ("Mailyond," "we," "us," or "our") governing your use of the Mailyond platform at mailyond.com.

By creating an account or using our service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access or use Mailyond.

You must be at least 18 years old to use Mailyond. By using our service, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into binding contracts
• You will provide accurate, current, and complete information during registration
• You will maintain the security of your account credentials

To use Mailyond, you must create an account. You agree to:

• Provide accurate and complete registration information
• Maintain and update your information to keep it accurate
• Keep your password secure and confidential
• Notify us immediately of any unauthorized account access
• Be responsible for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms or provide false information.

Mailyond is a Software-as-a-Service (SaaS) platform that sends your app's email and lets you receive and answer the replies across multiple domains you own, from one dashboard. Our service includes:

• Receiving and answering email across multiple domains in one inbox
• Subdomain email support
• Transactional email sending via a REST API
• Team workspaces with role-based access
• Analytics and insights (where available)

We reserve the right to modify, suspend, or discontinue any aspect of the service at any time with reasonable notice.

Your use of Mailyond is subject to the limits of your subscription plan. You agree not to:

• Exceed your plan's domain or monthly email limits
• Share your account credentials with unauthorized users
• Use the service for illegal, harmful, or fraudulent purposes
• Send spam, unsolicited bulk email, or content that infringes intellectual property rights
• Distribute malware or malicious code through email
• Attempt to reverse engineer, hack, or compromise our systems
• Scrape, crawl, or data-mine our platform without permission
• Use the service to harass, abuse, or harm others
• Impersonate any person or entity
• Send email that violates third-party rights or applicable laws

Violation of these restrictions may result in immediate account suspension or termination without refund.

Mailyond sends and receives email on your behalf across the domains you connect. You acknowledge that:

• Deliverability - We do not guarantee that every message will be delivered. Delivery depends on recipient servers, DNS configuration, and spam filters outside our control.
• Your responsibility - You are responsible for the content of email sent through your account and for complying with anti-spam laws (such as GDPR, CAN-SPAM, and similar regulations).
• DNS configuration - Correct sending and receiving depends on you configuring the required DNS records for your domains.
• No liability - We are not liable for losses arising from undelivered email or misconfigured domains.

We are committed to protecting your data. Our data practices are governed by our Privacy Policy, which is incorporated into these Terms. Key points:

• We comply with GDPR and applicable data protection laws
• We do not sell or share your data with third parties (except trusted service providers)
• We implement industry-standard security measures
• You can request account deletion at any time by emailing support@mailyond.com

For full details, review our Privacy Policy.

• Uptime - We strive for 99.9% uptime but do not guarantee uninterrupted service
• Maintenance - We may perform scheduled maintenance with advance notice when possible
• Support - Support is available via email at support@mailyond.com
• Response times - Paid plans receive priority support from the founder
• Force majeure - We are not liable for service interruptions caused by events beyond our control (natural disasters, cyber attacks, infrastructure failures, etc.)

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Service provided "as is" - Mailyond is provided without warranties of any kind, express or implied
• No guarantees - We do not warrant that the service will be error-free, secure, or uninterrupted
• Limited liability - Our total liability for any claim arising from your use of Mailyond is limited to the amount you paid us in the 12 months preceding the claim
• Excluded damages - We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits, data loss, or business interruption
• User responsibility - You are solely responsible for your use of the service and any consequences thereof

You agree to indemnify, defend, and hold harmless CraftCodely SRL, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:

• Your use of Mailyond
• Your violation of these Terms
• Your violation of any third-party rights
• Content you send or receive through the service
• Your end users' interactions with email sent from your domains

• Your termination rights - You may terminate your account at any time by requesting deletion via support@mailyond.com
• Our termination rights - We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or pose a security risk
• Effect of termination - Upon termination:
  • Your access to the service will cease
  • Your domains will stop sending and receiving email through Mailyond
  • Your data will be deleted in accordance with our Privacy Policy
  • No refunds will be provided for prepaid subscription periods
• Survival - Sections regarding intellectual property, liability, indemnification, and dispute resolution survive termination

• Governing law - These Terms are governed by the laws of Romania, without regard to conflict of law principles
• Jurisdiction - Any disputes shall be resolved in the courts of Romania
• Arbitration - Before filing a lawsuit, you agree to attempt to resolve disputes through good-faith negotiation
• Class action waiver - You agree to resolve disputes individually and waive any right to participate in class actions

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via email at least 30 days in advance.

Continued use of Mailyond after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the service and may cancel your subscription.

• Entire agreement - These Terms and our Privacy Policy constitute the entire agreement between you and Mailyond
• Severability - If any provision is found unenforceable, the remaining provisions remain in effect
• No waiver - Our failure to enforce any right or provision does not constitute a waiver
• Assignment - You may not assign your rights under these Terms. We may assign our rights without restriction.
• Force majeure - We are not liable for failures caused by circumstances beyond our reasonable control

If you have questions about these Terms of Service, contact us at:

CraftCodely SRL

Email: support@mailyond.com

Location: Romania

Website: mailyond.com